Security & Compliance
Security-first by design
Security is not a bolt-on feature — it's embedded in our processes, architectures, and delivery methodology. From secure development practices to infrastructure hardening and incident response, here is how we protect the systems we build and operate.
Secure Software Development Lifecycle (SDLC)
Security is integrated into every phase of software development, from design through deployment.
Infrastructure Hardening
All managed infrastructure follows documented hardening baselines aligned with industry benchmarks.
Vulnerability Management
A structured workflow ensures vulnerabilities are discovered, triaged, remediated, and verified.
Logging, Monitoring & Observability
Centralized visibility across infrastructure and applications for both operational and security purposes.
Incident Response
Documented playbooks and trained teams ensure rapid, structured response to security incidents.
Data Protection
Comprehensive data protection practices covering encryption, backup, and access controls.
Compliance Alignment
Our security practices are designed to align with recognized industry frameworks and standards.
Frameworks & Standards
- • ISO 27001 — aligned practices (information security management)
- • CIS Benchmarks — infrastructure hardening baselines
- • OWASP — secure development and testing standards
- • NIST — incident response and risk management guidance
What We Provide
- • Security practice documentation and evidence packages
- • Architecture and data flow diagrams
- • Audit trail and compliance reporting
- • Gap analysis and remediation planning
Transparency note: We align our practices with industry-recognized frameworks. We do not claim specific certifications (ISO, SOC 2, etc.) unless they have been formally obtained and verified. We are happy to discuss our current posture and provide documentation upon request.
FAQs
Security questions answered
Do you hold ISO 27001 or SOC 2 certifications?
Our security practices are aligned with ISO 27001 and SOC 2 principles. We do not claim these certifications unless they have been formally obtained and verified. We are transparent about our current posture and can provide detailed documentation of our practices upon request.
How do you handle vulnerabilities in production systems?
We follow a structured vulnerability management workflow: Discover ? Triage (using CVSS + business context) ? Remediate (within defined SLAs by severity) ? Verify (re-scan to confirm fix). Critical vulnerabilities in production are escalated immediately with target remediation within 24 hours.
What happens during a security incident?
Our incident response process follows documented playbooks with severity-based response times. P1 (Critical) incidents trigger immediate response with stakeholder notification. Every incident concludes with a post-incident review, root cause analysis, and tracked remediation actions.
How is data protected in your SaaS products?
AYAN ERP and our SaaS platforms use multi-tenant architecture with strict data isolation, encryption at rest and in transit, role-based access controls, and comprehensive audit logging. Backup and DR procedures are tested regularly with documented RPO/RTO targets.
Do you perform penetration testing?
We coordinate third-party penetration testing for our products and client environments as applicable. Findings are triaged, remediated, and verified following our standard vulnerability management workflow. Test reports can be shared under NDA.
Can you provide security documentation for our compliance requirements?
Yes. We can provide security practice documentation, architecture diagrams, data flow documentation, and evidence of our security controls. Specific compliance mapping (e.g., to regulatory frameworks) is available as part of our engagement process.
Need a security review?
Book a call to discuss your security requirements, review our practices, or request detailed documentation.